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Find answers to the most common questions about shipping, returns, orders and more. Can't find what you're looking for? Our team is always happy to help.

FREQUENTLY ASKED QUESTIONS

01How long does shipping take?+

Delivery times vary by destination. Tracking details are sent by email once your order ships.

02Do you ship worldwide?+

Yes. SISORAS offers free shipping worldwide on all orders.

03How much is shipping?+

Shipping is free on all orders worldwide.

04Can I track my order?+

Yes. You will receive tracking details after your order has been dispatched.

05What is your return policy?+

We accept eligible returns within 30 days of delivery.

06How do I start a return?+

Contact contact@sisoras.com with your order number and our team will guide you.

07Can I exchange an item?+

Please contact our customer support team to discuss available exchange options.

08What payment methods do you accept?+

Available secure payment methods are displayed at checkout.

09My order hasn’t arrived. What should I do?+

Check your tracking link first, then contact our team if you need assistance.

10Do you have a size guide?+

Please refer to the size information on each product page before ordering.

11Are your products true to size?+

Fit can vary by style, so always check the product-specific size guidance.

12How can I contact customer support?+

Email contact@sisoras.com or call +61 478 886 675 during business hours.

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contact@sisoras.com
We reply within 24 hours.

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+61 478 886 675
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OUR ADDRESS

88 Christie Street
St Leonards NSW 2065
Australia

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